Issue
- A padlock has appeared on the display and the appliance won't function
- How to deactivate Child Lock in my AEG washing machine?
- The Child Lock has been activated making the appliance appear unresponsive
- Child safety lock turning ON and OFF
- The washing machine won't start the programme and displays only a padlock symbol
Applies to
- Washing machine
Resolution
A padlock being displayed is to highlight that the ''Child Lock'' function has been activated. With this option, you can prevent children from playing with the control panel and interrupting the wash cycle.
When the child lock is engaged it will stop you from performing any action (except for the button On/Off).
The description of the buttons may vary depending on the model of the appliance, but they will always be indicated on the control panel by the padlock symbol
What to Do if Your Washing Machine Displays a Padlock Symbol | AEG
How to activate/deactivate Child Lock
For AEG series 7000,8000,9000
To deactivate this option, press and hold the Stains/Prewash and the Extra Rinse buttons for 5 seconds until the padlock no longer displays on the LED display.
To activate this option, press and hold the Stains/Prewash and the Extra Rinse buttons for 5 seconds until the padlock appears on the LED display.
*In some models: press and hold the Spin and Stains/Prewash buttons for 5 seconds to activate/deactivate the Child Lock
For AEG series 6000
With the CHILD LOCK option, you can prevent children from playing with the control panel.
To activate/deactivate this option, touch the Stain/Prewash button until the PADLOCK indicator comes on/goes off on the display.
You can activate this option:
After you touch the Start/Pause button: all the buttons and the programme dial are deactivated (except the On/Off button ).
Before you touch the Start/Pause button: the appliance cannot start. The appliance keeps the selection of this option after you switch it off.
To deactivate press and hold Options and Spin for 5 seconds until the padlock no longer displays on the LED display.
To activate press and hold Options and Spin for 5 seconds until the padlock appears on the LED display.
For AEG older models
To activate/deactivate this option, press Temp. and Spin simultaneously until the padlock indicator comes on / goes off.
You can activate this option:
After you press Start/Pause: the options and the programme knob are locked.
Before you press Start/Pause: the appliance cannot start.
To activate/deactivate this option, press Temp. and Spin at the same time until the padlock indicator comes on / goes off.
Activate this option after you touch the button Start/Pause: the buttons are locked (except for the button On/Off).
For Built-in AEG washing machines
To deactivate press and hold Plus Steam for 3 seconds until the padlock no longer displays on the LED display
To activate press and hold Plus Steam for 3 seconds until the padlock appears on the LED display
HINTS/TIPS
If you have trouble removing the child lock, disconnect the appliance from the power supply for 5-10 mins before trying again.
For appliances with a programme button, you can usually remove the child lock as soon as the appliance has been powered on.
For appliances with a programme dial, you may need to unlock this on the last used programme or cycle through each programme, attempting to remove the child lock.
Usually, the child lock button(s) will be highlighted on the control panel. If these aren't present, then please refer to your user manual.
If you are still experiencing issues, then a service visit would be recommended.
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