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Buy Direct From AEG

Peace of mind is included

Unfortunately, we are currently unable to offer built-in installation services.

Buy direct from AEG for complete peace of mind. We will deliver your appliance free of charge, or add installation services so your appliance is ready to use straight away.

Our delivery partners will contact you once your order is placed. You will then be able to select the delivery date that suits you best

Free delivery of your appliance to your home.

Add installation from our expert installers. They can also disconnect, remove and recycle your old appliance.

Return up to 30 days for complete peace of mind

Free delivery of your appliance to your home.

Add installation from our expert installers. They can also disconnect, remove and recycle your old appliance.

Return up to 30 days for complete peace of mind

Please remember to select these options at the time of placing your order. Different delivery teams are allocated to your order depending on the services you select. Therefore services cannot be added to as the delivery is made.

Unfortunately, we currently can't deliver to the Channel Islands, British Forces Post Office and mail forwarding companies, P.O. boxes, Northern Ireland, Isle of Man, Jersey, Guernsey, Shetland Islands, Orkney Islands, Isle of Scilly and Scottish Islands.

AEG technician working on AEG dishwasher

Specialist built in appliance installation

Integrated appliances can be complicated to install, so having the right team is essential to ensure your new purchase can be used straight away and that it aligns seamlessly with your kitchen furniture. We have partnered with delivery and installation specialists to do just that.

If you have selected to have your appliance installed you will be contacted, around two working days* after your order was placed, by our installation partner Kaboodle. You will be offered dates to pick from to ensure you have the installation date that suits you best. Before this takes place you will be asked to complete a short installation survey to make sure everything goes to plan on the day.

If you need to make any changes to your details or change your delivery date, once Kaboodle has made contact with you, you can do so by using their online chat.

visit of AEG technician or expert installer

Your freestanding appliance delivered, inspected & connected

If you order a freestanding appliance, even if it needs connecting to a water supply, our partners ArrowXL will complete your delivery. ArrowXL will also deliver your built-in appliance if you have opted to not have it installed at the same time.

They will make contact around two working days* after your order is placed with us. You will be able to view the dates they have available and select the one that suits you best. Before your delivery takes place, they will notify you of your two-hour delivery window.

If you need to make any changes to your details or change your delivery date, once ArrowXL has made contact with you, you can do so by calling 0333 212 1708

Parcels delivered with Peace of mind

Simply enter your tracking number in the DPD local website or follow the links provided to plan your day around your delivery.

Need to change your plans at short notice? You can simply edit your address or date of delivery using the links sent to you by DPD.

Applies to small appliances and accessory orders only.

30 days returns for complete peace of mind

To make sure you are completely happy with your new appliance , you can return it to us up to 30 days** after delivery. Please retain and return small appliances in their original packaging.

Further support with your new appliance

We have a team ready to answer your queries about your new appliance before or after your delivery. Call our team of specialists on 03445 611080 and they will be happy to help.

We have also partnered with Domestic & General who for a monthly subscription can provide you with peace of mind that your most important appliances are protected for both technical faults and accidental damage, during and beyond your warranty.

For more information on Domestic and General Care Plan, click here

* Working days are Monday to Friday. If you have selected to have your appliance taken away and recycled, the same team completes this for you.

** Charges for returning and uninstalling appliances may apply. For more information see our Shop terms and conditions.

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