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    Showing results for Can I schedule the delivery of my appliance
    Support

    Tumble dryer displays a padlock

    A padlock has appeared on the display and the appliance won't functionHow to deactivate Child Lock in my tumble dryer?The Child Lock has been activated making the appliance appear unresponsiveChild safety lock turning ON and OFFHow to unlock the dryer?

    Support

    Strange noises from Fridge Freezer

    The fridge freezer emits strange noises; churning, clunking, clicking, popping, vibrating, running motorThe fridge is too noisyThe fridge is making a loud noiseMy new fridge is louder compared to the old one

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    Buying a replacement appliance directly

    If are in need of replacing an appliance you can speak directly to us. If you need to order a replacement appliance we can help. If you have decided to replace rather than repair, or you have had an engineer visit that didn't result in a fixed appliance we can help. Please call our appliance sales team...

    Support

    Unpleasant odour in the freezer

    IssueUnpleasant, rotten or strong odour in the freezerMy freezer smells badlyApplies toChest freezerResolution 1. Store strong-smelling foodstuffs in airtight containers.2. Defrost the freezer before you start cleaning.See your user manual for instructions on how to defrost your freezer.Download...

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    Door on the chest freezer does not close properly

    If the door on the chest freezer does not close properly, refer to the suggestions below for step by step instructions.Is the appliance straight and level?If not, this may prevent the door from closing and sealing correctly.Adjust the feet on the underside of the appliance until it is level and the door...