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I can not find my AX9 air purifier in the app AEG AX9 series air purifiers AEG Wellbeing app Try to onboard the air purifier again, follow the in-app instructions to connect your appliance
Where can I find accessories and spare parts? If you are looking for accessories to pair with your new appliance, we have shortlisted some recommendations on the product page, however, if the accessory you want is missing, call or email our team who will be happy to help. 03445 611 080 or use our contact...
Can I use my air purifier in the bathroom? AEG AX9 series air purifiers AEG AX7, AX5 series air purifiers AEG PURE 700 / 7000 series air purifiers Using an air purifier in a bathroom is not recommended since the appliance is not designed for wet areas AEG - Air Purifiers Getting Started & FAQs
I received a wrong product. What should I do? We regret that you have received the wrong item. Please call our team to arrange collection and re-delivery of the correct appliance on 03445 611 080
What are the delivery and installation costs? Home delivery only - Free of charge Installation of 'free standing' appliances - £10 Installation of 'built-in' appliances - £50 Disconnection of Washing machine, Dishwasher, Dryer, Refrigeration - £20 Disconnection of existing appliance - £10 Recycling...
Where can I download a manual for my robot vacuum cleaner? Robotic Vacuum Cleaner Click here to download a manual for your robot vacuum cleaner. Use the PNC number from the appliance's rating plate to download the correct manual.
How can I adjust the fan speed in my PURE air purifier? AEG PURE 7000 series air purifiers While in MANUAL mode, Press the FAN button to adjust the fan speed – the air purifier has 5 levels of fan speed, the fan speed indicator will show the fan speed. Please note the unit will ramp up OR down to chosen...
The appliance is not in pairing mode anymore and I still can't connect my AEG AX9 air purifier Air purifier pairing process failed AEG AX9 series air purifiers AEG Wellbeing app The appliance will leave from pairing mode automatically after 10 minutes. You need to unplug the air purifier, wait 10 seconds...
The appliance is not in pairing mode anymore and I still can't connect my AEG AX5/AX7 air purifier The air purifier pairing process failed AEG AX5 series air purifiers AEG AX7 series air purifiers AEG Wellbeing App The appliance will leave from pairing mode automatically after 5 minutes. This can be...
Can I connect my air purifier to a public Wi-Fi network? AEG air purifiers AEG Wellbeing App We do not recommend connecting the appliance to public Wi-Fi networks. This Wi-Fi may not be secure.
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