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White clothes turn grey after washing in my washing machine / washer dryer

In cases you need to move your appliance to perform suggested steps, make sure the appliance is levelled when finished

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SaphirMatt Hob with scratch-resistant surface - cleaning instructions

Cleaning instructions for SaphirMatt Hob with scratch-resistant surface What are the best methods to clean the SaphirMatt glass? Can I use a glass ceramic cleaner for the SaphirMatt hob? Which cleaner can I use for the hob with the matt surface? Can I use a glass ceramic scraper on the SaphirMatt hob?...

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Where is the gas connection on my hob?

Installation 

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Damage to ceramic and induction hob glass - Impact damage and stress damage (cracked glass)

Damage to ceramic and induction hob glass - Impact damage and stress damage (cracked glass) Glass on all ceramic and induction hobs Damage to ceramic and induction hob glass - Impact damage and stress damage Both of these incidents are not covered by the warranty of the appliance. The glass on all...

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The message "EMPTY WASTE COFFEE CONTAINER" is shown on the display of my integrated coffee machine

 IssueThe message "EMPTY WASTE COFFEE CONTAINER" is shown on the display of my integrated coffee machineApplies toIntegrated coffee machineResolution1. Empty the coffee waste container.The emptying operation should last at least 30 seconds to be effective. Before you start, please...

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How I can clean the robotic vacuum cleaner's front and the camera window?

How I can clean the front and the camera window? Pure i9 series robotic vacuum cleaner RX9 series robotic vacuum cleaner 1. Clean the window with a dry soft cloth to remove light dust.  If the windows are heavily soiled, a mild detergent may be used to clean them. Warning: The laser window's glass...

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I require a VAT receipt. Is it possible to receive it?

I require a VAT receipt. Is it possible to receive it? We will provide an purchase receipt/invoice after your appliance has been dispatched. This details the VAT for your purchase.

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I have not received any order confirmation, what is the reason?

I have not received any order confirmation, what is the reason? We recommend checking your junk mailbox if the email has not been received, it could be that the email address captured had an error there is a technical fault. Please call our team on 03445 611 080 or use our contact form  and we can send...

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At what temperature does the washing machine's steam program work?

What temperature does the ProSteam washing machine steam program reach? What kind of laundry can the steam program be used for? Can I wash steam-sensitive clothes? Front-loading washing machines with ProSteam technology The temperature of the steam during the steam wash programme is controlled so as...

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An “0” or "square" is flashing on the display of my fridge-freezer

An “0” or "“ square symbol is flashing on the display