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If I changed my home Wi-Fi password, do I need to re-onboard the appliance? Pure AX9 series air purifier WELL AX5/AX7 series air purifiers AEG Wellbeing App Yes, you need to onboard the appliance again.
What services are provided upon delivery? Home Delivery ~We take your appliance to your room of choice ~We unpack and inspect your appliance to ensure its in perfect condition ~We take away packaging and leave the work area clean and tidy Home delivery with connection or installation* ~We install your...
Can I buy a remote control for my air purifier? AEG AX9 series air purifiers AEG AX5/AX7 series air purifiers AEG PURE 7000 series air purifiers The PURE and WELL series air purifiers do not have a remote control. For the best use of all current and future features of the product, we recommend downloading...
I want to return my product but I can't find my receipt, what can I do? This is not an issue, call our team and we will be able to locate your original order. You can contact us on 03445 611 080 if you have any more questions concerning how to return your appliance.
Can I collect my order in person? Regretfully this is not possible however we will deliver your items to your home. Large appliances will be unpacked and inspected to ensure it is in perfect condition and connected by an experienced installer.
AEG AX9 purifier - Should I vacuum clean the outside of my filter for longer life? AEG AX9 series air purifiers Yes, you can vacuum your filter however it will not prolong the lifetime of your filter, it gives only an aesthetic effect
Issue:I can hear a constant beep noise and my oven's display shows "400" after activation. it indicates that the appliance is connected to 400V.Applies to:integrated ovenfreestanding cookerResolution:1. Check if the appliance is correctly connected to the electrical supply.Ensure a...
Can I change the batteries in my robotic vacuum? Pure i9 series robotic vacuum cleaner RX9 series robotic vacuum cleaner You can change the batteries in case of these types (the type denomination is printed on the rating label of the robot. The rating label is placed on the bottom part of the robot).:...
Migration from AX9 app to AEG Wellbeing app FAQ Will I need to log in again? Will I need to onboard again? When will the old app cease to work? Why are you replacing the app? Can you change my email address as part of the migration? Will my appliance name, location be carried over to the new App? Will...
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