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Washing machine does not heat up and does not display an error message

The washing machine does not heat up and does not display an error messageThe clothes are cold after washing

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The S-bag indicator light lights up in white

Immediately after switching on the appliance, the white S-bag indicator light comes on, even though the bag is new and clean

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Handle of the washer - dryer door is faulty

Issue:Handle of the washer - dryer door is faultyApplies to:washer dryerResolution:1. When a cycle has just finished, it may be impossible to open the door. This is a standard feature of the door lock to ensure no leaks. The lock will usually release after 2-5 minutes.If this does...

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AEG appliance repair plan

Repair your AEG home appliance at a fixed price, followed by our all-inclusive warranty subscription, covering accidental damages.

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Dishwasher salt consumption is too high

Salt consumption being too highDishwasher consumes too much salt

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Heat pump dryer's drying cycle is too long

The drying programme takes longer than specified in the user manualThe drying time shown on the display does not correspond to real drying timeAfter the drying time, which is stated in the user manual, the laundry is still wet

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Connected appliances - What configuration has to be set on the router software?

Question:What configuration has to be set on the router software?Can I use connected appliances with 5GHz Wifi network?Applies to: connected appliances:washing machinetumble dryerovenAnswer:1. Required router settings are as follows:Frequency 2.412 – 2.472 GHz for European market (You cannot...

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Run time of the robotic vacuum

What's the run time of the robotic vacuum? robotic vacuum cleaner In normal mode, with a full battery, the robotic vacuum will run for approximately 40 minutes. Using ECO mode can increase the running time to 60 min. Variation in the type of surface will affect the run time. (Cleaning a carpet consumes...

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Dishwasher detergent dispenser does not fully open / does not open

The dishwasher detergent dispenser does not fully openThe dishwasher detergent dispenser does not open at all during the programme

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Dishwasher door shifts up during a wash cycle

Issue:Dishwasher door shifts up during a wash cycleApplies to:Integrated dishwasherFreestanding dishwasherResolution:1. Contact the installer.If your integrated dishwasher has been installed recently, the door panel may be too heavy, or the appliance may not have been installed correctly.2. Check and,...