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IssueMy freezer / refrigerator / fridge freezer / wine cooler is damaged.Applies toFreezerRefrigeratorFridge freezerWine coolerResolution1. If the damage was discovered when unpacking the appliance, contact your retailer immediately to find out whether it was damaged during delivery.Do not attempt to...
Issue:When I open my tumble dryer, there is a large amount of lint / fluffApplies to:Vented dryerCondenser dryerHeat pump dryerResolution:1. Check the air circulation while cleaning.2. Clean the filters in the door opening.3. In case of the condenser or heat pump tumble dryer also clean the condenser...
AEG Home Comfort App - The app tells me that a verification code has been sent but I can't find it in my inbox AEG Home Comfort App Check your junk and/or spam e-mail folder to make sure the e-mail didn't end up there. If you can't find the email please contact AEG/Electrolux Service. State the e-mail...
The ignition of my gas hob keeps sparking during cookingAll the burners on my hob ignite when I press one buttonStuck ignition or clicking noise on the gas hobThe spark ignition of my gas hob keeps ticking/clickingElectric spark ignition gives a short circuit after water boils overWhy is my gas hob sparking...
I have not received my order confirmation email, what can I do? We recommend checking you junk mail folders, if your email is not there, please contact our team to check your order. Call on 03445 611 080 and they will send you another copy.
Can I use a 5GHz WiFi network to connect my Air Purifier? AEG AX9 series air purifiers AEG AX5 / AX7 series air purifiers AEG App 5 GHz WiFi networks are not supported You must use a 2.4 GHz (802.11 B / G / N) with WPA2-PSK password. Most routers are dual-band, with 2.4 GHz and 5 GHz bands. The bands...
Freestanding Gas Cookers Freestanding Electric Cookers Please check the following in advance of your installation date. If you have any concerns or questions, please call us to support you further with this. If you need to double-check the details of your appliance again, please visit the appliance’s...
AEG AX5/AX7 purifiers - Should I vacuum clean the outside of my filter for longer life? AEG AX5/AX7 series air purifiers The pre-filter (mesh) should be regularly vacuum cleaned to ensure larger dust & hair particles are removed and air continues to flow optimally through the other filters. The high-efficiency...
How and when should I vacuum the sensor window in my air purifier? AEG AX9 series air purifiers AEG AX7/AX5 series air purifiers Dust accumulated in the air quality sensor(s) can result in incorrect readings and affect the product performance. Use a vacuum cleaner with a soft brush to remove any dust...
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