On Tuesday, December 31st, our Contact Center will exceptionally close at 4:00 PM.

During the festive period, our phone lines may be busier than usual, and repair lead times may experience slight delays due to increase in demand. We thank you for your understanding and patience during this busy time.

At AEG we wish you a joyful holiday season!

IMPORTANT NOTICE

Portable air conditioner displays code A5 or E5

Last updated 28/07/2022 08:29

Issue

Portable air conditioner displays code A5 or E5
Error code A5 (AS)
Error code E5 (ES)

Applies to

Portable air conditioner

Resolution

1. Contact an Authorized Service Centre.

Cause

If the display reads "A5", the room temperature sensor has failed
If the display reads "E5", the evaporator temperature sensor has failed

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