AEG Wellbeing App - my WiFi network does not appear in the app

Last updated 16/12/2021 13:32

Issue

  • My WiFi network does not appear in the app
  • My Wi-Fi network does not show up in the list of available networks during onboarding

Applies to

  • AEG Wellbeing App
  • AEG air purifiers

Resolution

  • Make sure that your router uses 2.4 GHz band and that the device is within Wi-Fi range (within 10 meters)
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