Air purifier - the barcode cannot be scanned when onboarding the appliance

Last updated 21/02/2023 10:44

Issue

  • During the onboarding process, the app is not able to scan the barcode

Applies to

  • Air Purifiers
  • AEG app

Resolution

1. To scan a barcode you need to grant the app access to the phone's camera

2. Turning the flashlight in the app is also recommended - to do this, press the flashlight icon in the app

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