On Tuesday, December 24th, our Contact Center will exceptionally close at 4:00 PM.

During the festive period, our phone lines may be busier than usual, and repair lead times may experience slight delays due to increase in demand. We thank you for your understanding and patience during this busy time.

At AEG we wish you a joyful holiday season!

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I can not find my air purifier in the app

Last updated 23/07/2020 07:06

Issue

I can not find my AX9 air purifier in the app

Applies to

AEG AX9 series air purifiers
AEG Wellbeing app

Resolution

Try to onboard the air purifier again, follow the in-app instructions to connect your appliance

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