Issue
- The ionizer keeps turning on even if set to off
- Why is the ionizer switched on when I'm using the CARE 360 filter?
- Why is the ionizer switched on when I'm using the BREATHE 360 filter?
Applies to
- AEG AX9 series air purifiers
- BREATHE 360 filter
- CARE 360 filter
Resolution
- If you are using a CARE or BREATHE 360 filter, the Ionizer will always be ON for these filters
- The BREATHE 360 filter is designed for exceptional pollen reduction. Pollen is cleared more effectively from the air with the ionizer.
- The CARE 360 filter is designed to capture airborne bacteria. These bacteria are cleared more effectively from the air with the ionizer.
- When using the ionizer we recommend regular cleaning to remove particles that may have settled on surfaces and floors.
