Support for Buying Directly From AEG
Recommended articles for Buying Directly From AEG
- Is my appliance still covered by the warranty
- Preparing for AEG to install your new integrated oven
- How and when can I contact you for help?
- Can I choose my delivery date and time when ordering from you?
- Preparing for AEG to install your new hob
- How can I activate the warranty for a new item purchased directly from AEG?
- How to make a warranty claim
- How can I be informed about the status of my order?
- How do I return my products?
- Booking a repair on an appliance with 5 year warranty.
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Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Consumer Service
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Service
Your questions answered on our delivery service and others available when you buy direct from AEG.
Order
Missing your Order Confirmation, or looking for information on Delivery Status? Find information on how to proceed below.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Recycling
Find out more about how we can recycle your old appliance when you buy from us.
