Issue
What services are provided upon delivery?
Resolution
Home Delivery
~We take your appliance to your room of choice
~We unpack and inspect your appliance to ensure its in perfect condition
~We take away packaging and leave the work area clean and tidy
Home delivery with connection or installation*
~We install your new appliance in the space provided
~We connect your appliance to your existing gas and/or electricity supply
~We test the appliance is working
~We take away packaging and leave the work area clean and tidy
We recommend reviewing the article that explains what to expect if you are having an appliance installed to ensure that your installation goes ahead smoothly
*Connection typically refers to the connection of a freestanding washing machine or dishwasher, and installation requires a specialist/skilled crew
Disconnection
We disconnect your existing appliance (This service is included if purchasing an integrated appliance with installation, or a freestanding cooker for which a certified installer is required)
Removal & Recycling
Old appliances are taken away and recycled in accordance with WEEE regulations
What are WEEE Regulations Click Here for the Gov.uk website
Door reversal (inversion of doors - Integrated appliances only)
Integrated refrigeration can have the hinge swapped for right handed opening
Please note some services could be affected by COVID-19 restrictions, please select our COVID-19 banner at the top of this web page if you are concerned your postcode may be affected.
