Support for Sustainability

Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.

Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.

Your questions answered on our delivery service and others available when you buy direct from AEG.

Missing your Order Confirmation, or looking for information on Delivery Status? Find information on how to proceed below.

Answers to questions about payment processing and your invoice — including billing and transaction security.

Find out more about how we can recycle your old appliance when you buy from us.