Issue
- The steam program Sous Vide cannot be selected in 1°C steps
- The temperature selection is only possible in 5°C steps
Applies to
- Steam ovens with Sous Vide function
Resolution
- Update the software - the oven needs to be connected to the WiFi and smartphone app according to the user manual
- You can find information on this in the user manual chapter “Wireless connection”
- After successfully connecting the appliance, the update will be installed automatically and without further notifications during the next 48h while the appliance is in standby mode
- If you do not wish to have connectivity functions on your appliance (smartphone app), you can delete the app and the WiFi connection of the oven after the update is installed
Cause
- The oven does not have the latest software
