Issue
- The fridge freezer emits strange noises; churning, clunking, clicking, popping, vibrating, running motor
- The fridge is too noisy
- The fridge is making a loud noise
- My new fridge is louder compared to the old one
Applies to
- Freestanding/integrated fridge freezers
- Wine coolers
- Integrated fridges/freezers
Resolution
1. Make sure the ventilation requirements are met. Refer to the installation instruction supplied with your appliance
All refrigeration appliances require ventilation to ensure correct operation. This is crucial in the case of integrated appliances, where vents are required for this purpose. Sometimes noises can occur because the appliance performance is affected due to insufficient ventilation
A minimum of 200cm2 of ventilation must be provided at both the top and the bottom of the cabinetry to allow correct airflow
For more information click here.
2. Make sure nothing is touching the sides or back wall
- Try moving the appliance or adjusting the cabinet
- Refer to the installation instruction supplied with your appliance
3. Make sure no objects are touching the inside of the appliance or each other
- Placing items on top of the appliance may cause noises
4. Your appliance will make various noises during normal operation including the following:
Please see the below diagrams and the instructional video for examples of the noises that you may hear when the appliance is running:
A gurgling, squeaking, flowing, dripping or bubbling noise:
- These are normal sounds coming from the evaporator when the refrigerant is pumped through the coils or tubing
- Operating noise may differ from noise in older products due to a new refrigerant formula
A regular knocking noise:
- A knocking noise may occur when a compressor switches on and off
- These noises are normal
- Operating noise may differ from noise in older products due to a new refrigerant formula
Buzzing or beeping noise:
- This is a normal operating noise, which can be produced by mechanical components
A cracking or popping noise:
- A crackling or popping noise can be heard several times a day
- These are normal operating noises produced by the automatic defrost cycle and should become less frequent over time
A clicking noise:
- This is a normal operating noise produced by the thermostat when it is turned on or off
Vibrating or rattling noises:
- These noises can occur if the pipe system on the back of the product touches a wall or cabinet. This has no effect on the performance of the product
If the noises that your appliance is making have started suddenly or changed please get in touch to organise an authorised service technician to come and troubleshoot the appliance.
Unfortunately due to health and safety and the nature of the appliances we cannot direct you to diagnose and correct the issue yourselves.
Tips for saving energy at home when using your fridge and freezer
With energy prices soaring, it’s never been a better time to rethink how you use the appliances in your home to save energy and money. Besides helping your household budget, it will also benefit the planet, reducing CO2 emissions. Here are some helpful tips on how to reduce energy when using your fridge and freezer
- Keep to the recommended temperatures. 4 degrees for the fridge and -18 for the freezer. This secures an ideal balance between keeping food fresh and using the minimum amount of energy
- Avoid putting warm food in the fridge. This makes the fridge work harder to cool down – using more energy
- Don’t keep the door open for too long when deciding what to eat. This allows for the temperature to increase
See other helpful tips to save energy and money
Efficient energy-saving tips for your home to lower your energy costs
Cause
- Normal operating noises
- Compressor running
- Fan working
- Regulating temperature
- Automatic defrost cycle
- Insufficient ventilation
- Noises caused by objects touching the walls/placed on top
