Issue
- Food, grease or sauce residue remaining after a cycle
- Overall poor performance of the dishwasher
- Poor dishwashing results, the dishes are not clean after the washing programme
Applies to
- Integrated dishwasher
- Freestanding dishwasher
Resolution
1. Check whether the filters and spray arms a clean and free from blockages.
You can find information on cleaning and maintenance in the user manual. Download the user manual.
2. Remove all food particles residing on the dishes before loading them into the dishwasher.
3. Wipe obvious soiling from seals and wash the chamber with warm water.
4. Use regularly a specific cleaning product for dishwashers. Follow carefully the instructions on the packaging of the product.
You will find recommended care & maintenance products on our Webshop.
5. Ensure items are correctly loaded into dedicated basket positions.
Make sure that the items in the baskets do not touch or cover each other. Only then will the water be able to reach all the dishes
For more information refer to the article "How to load and unload the dishwasher?"
6. Select a program appropriate to the load type and degree of soiling.
For more information refer to your user manual.
7. Use good quality detergent, salt and rinse aid products.
Ensure the appliance has a rinse aid and salt. See the video guides for instructions on how to top these up.
8. Is there water droplets left on the crockery at the end of the wash?
This could indicate the appliance is not heating properly. Refer to the article: Dishwasher is not heating up water.
Contact an Authorized Service Center.
If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.
