Tumble dryer emits unpleasant smells

Likely causes
Click on the causes below for guidance
1
Overdosing of detergents
Visited

Make sure the dosage of detergent is correct to avoid unpleasant smells 

Takes: 1 min


Detergent overdosing may lead to unpleasant smells.

When washing, pay attention to the correct dosage of the detergent.


Did this solve your issue?
2
Door closed after use
Visited

Keep the door ajar after each cycle to avoid unpleasant smells

Time: 1 min


The door closed after use can cause unpleasant smells.

Keep the door ajar after each cycle.


Did this solve your issue?
3
Blocked filter
Visited

Check and clean the fluff filter

Time: 5 min


At the end of each cycle, the Filter symbol comes on the display and you must clean the filter. 

Clean the filter after each drying cycle.

A dirty filter restricts the airflow and may lead to poor drying results.


Step 1: Open the door and pull the filter up


Step 2: Push the hook to open the filter


Step 3: Use a moist hand to clean both parts of the filter


Step 4: If necessary, clean the filter with a vacuum cleaner

Close the filter.


Step 5: If necessary, remove fluff from the filter socket and gasket

You can use a vacuum cleaner. 


Step 6: Place the filter back inside the filter socket

After cleaning, you should be able to see through them when you hold them up towards the light.

Buy spare parts & accessories
If the filter is damaged, we recommend replacing it.

Why regular maintenance is important for your dryer:

Performance and drying results – Blocked filter and condenser lead to longer cycle duration and unsatisfactory drying results.

Save money and energy – Blocked filters lead to increased energy consumption. 

Longer lifetime – Caring for your machine means it will perform better for a longer time, and you could avoid unnecessary breakdowns.

Safeguard warranty – If a breakdown should occur because you have skipped the basic maintenance, the machine warranty could be void


Did this solve your issue?
4
Blocked condenser (condenser dryers)
Visited

Check and clean the condenser

Time: 5 min


Cleaning the tumble dryer condenser (applicable to condenser dryer)

If the symbol Condenser flashes on the display, inspect the condenser and its compartment. If it is dirty, clean it.

A dirty condenser will cause poor drying results.

Find user manual
Access to the condenser may slightly differ depending on the dryer model, refer to the user manual
Note: Do not operate the tumble dryer when the condenser is blocked with fluff. This could cause damage to the tumble dryer. This also increases energy consumption.

Step 1: Open the door, then open the condenser cover


Step 2: Turn two levers to unlock the condenser lid


Step: 3 Lower the condenser lid


Step: 4 Catch the handle and pull the condenser out from the bottom compartment

Move the condenser horizontally to avoid spilling any remaining water.


Step 5: Clean the condenser in a vertical position over a basin

Rinse through with a hand shower.


Step 6: Put the condenser back inside the bottom compartment


Step 7: Close the condenser lid


Step 8: Lock two levers until they snap


Step 9: Close the condenser cover


Did this solve your issue?
5
Blocked condenser (heat pump dryers)
Visited

Check and clean the condenser

Time: 5 min


Cleaning the tumble dryer condenser (applicable to heat pump dryer)

If the symbol Condenser flashes on the display, inspect the condenser and its compartment. If it is dirty, clean it. Do the check not less than once a month as a dirty condenser will cause poor drying results.

Warning: Do not touch the metal surface with bare hands. Risk of injury. Wear protective gloves. Clean carefully to avoid damaging the metal surface.
Note: Do not operate the tumble dryer when the condenser is blocked with fluff. This could cause damage to the tumble dryer. This also increases energy consumption. 
Find user manual
Access to the condenser may slightly differ depending on the dryer model, refer to the user manual 

Step 1: Open the door

Pull the filter up.



Step 2: Open the condenser cover


Step 3: Turn the lever to unlock the condenser lid


Step 4: Lower the condenser lid


Step 5: If necessary, remove the fluff from the condenser and its compartment


Step 6: Close the condenser lid


Step 7: Turn the lever until it clicks into position


Step 8: Put the filter back


Did this solve your issue?

If your issue remains after following the instructions above, we recommend you contact us.