Before using the robotic vacuum for the first time

Last updated 04/06/2020 07:28

Issue

  • What should I do before using the robotic vacuum for the first time?

Applies to

  • Pure i9 series robotic vacuum cleaner
  • RX9 series robotic vacuum cleaner

Resolution

1. Remove smaller and fragile objects such as:

  • Clothing
  • Curtain strings
  • Papers
  • Power cords from the floor. (If the device passes over a power cord and drags it, there is a risk that an object could be pulled off a table or shelf).

2. The robotic vacuum will clean around larger/taller items, so objects such as chairs will not need to be moved.

3. Mirrored walls or floor to ceiling windows might disturb the robotic vacuum if they have a smaller than normal frame.

Book a repair
Book a repair

Need to arrange a technician visit? Repairs in warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.