Issue
- Can I change the batteries in my robotic vacuum?
Applies to
- Pure i9 series robotic vacuum cleaner
- RX9 series robotic vacuum cleaner
Resolution
You can change the batteries in case of these types (the type denomination is printed on the rating label of the robot. The rating label is placed on the bottom part of the robot).:
- OS144LI25W
- CY144L25W
- CY144LQ25W
Follow the instructions in the user manual. Download the user manual. You can find the user manual in the phone application as well.
Always exchange both batteries at once.
Use only original supplier batteries.
You cannot change batteries in case of this type (the type denomination is printed on the rating label of the robot. The rating label is placed on the bottom part of the robot):
- CY144LQ40W
To do this we recommend contacting an Authorized Service Centre
