Robotic vacuum cleaner displays error code E:10 (E10)

Issue

• Robotic vacuum cleaner displays error code E:10
• Error code E10

Applies to

• robotic vacuum cleaners (Pure i9 series, RX9 series)

Resolution

1. Check if the shock absorber can move properly and remove any debris blocking it
2. If problem persists, contact an Authorized Service Centre

Cause

• Error code E: 10 means that the shock absorber is stuck