Robotic vacuum detects and avoids nonexistent obstacles

Last updated 19/08/2024 10:00

Issue

  • Robotic vacuum detects and avoids nonexistent obstacles

Applies to

  • robotic vacuum

Resolution

1. The robotic vacuum's sensors may be confused by glossy floors and/or strong sunlight. Thick or high-pile carpets can cause this problem as well.
2. If the robot regularly displays this behavior, we recommend contacting an Authorized Service Center.
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