Robotic vacuum falls down (stairs or other heights)

Last updated 04/06/2020 09:01

Issue

  • Robotic vacuum falls down (stairs or other heights)

Applies to

  • Robotic vacuum cleaner

Resolution

  • Normally the robotic vacuum will identify and avoid stairs, doorsteps and other falls.
  • If the robotic vacuum falls down we recommend contacting an Authorized Service Center.
  • You can contact an Authorized Service Center by clicking on the link below or via your smartphone app.
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