Robotic vacuum shows error code E:30 or E:31

Issue

• Error code E:30
• Error code E:31
• Unable to start a program

Applies to

• AEG RX9 series
• AEG RX 9.2 series
• robotic vacuum cleaner

Resolution

1. Update the robot software via the app
2. After updating the robot, restart it and see if the problem persists
3. If problems persist, call the number in the app

Cause

• E:30 Software is not working correctly
• E:31 Software upgrade has failed