Robotic vacuum's batteries do not charge, run time is low or the batteries run out fast

Issue

• Robotic vacuum's batteries do not charge
• Run time is low or the batteries run out fast

Applies to

• Robotic vacuum cleaners

Resolution

• Always change the 2 battery packs at the same time.
• Please also make sure to clean the charging pads both on robot and charger with a dry cloth.

Note: There is a 6 month warranty period for batteries.

Cause

• The battery life has expired